IT Governance
The ability to make, sponsor and enforce the right IT decisions…
Some initial tone setting points need to be mentioned:
- IT Governance is a very fundamental topic for the entire IT of a corporation; the quality of IT Governance is the main determinant for the value that IT contributes to a corporation
- Considerations and discussions around IT Governance can be very controversial; they touch the “soul” of a company, its culture, its leaders, its management style
- Governance is about decision bodies and roles as well as their responsibilities and decision power, not about individual persons or person groups
- Most companies around the world share the same challenges to improve their IT Governance
IT Governance needs to answer major questions around decisions for the IT function of a corporation:
- How are decisions made?
- Who plays what role?
- What processes are used?
- How are investments authorized?
- How does leadership work for IT?
- Who is the “innovator” for IT?
- How is joint ownership secured?
- What is measured and by who?
- What accountabilities and authorities exist?
- What escalation procedures exist?
- How are initiatives, projects and agreements monitored?
- What knowledge is required?
- How is a fresh view injected?
- How do we learn continuously?
The Framework
To provide the framework for the major types of IT decisions of an organization
IT Governance
For all major IT decisions: framework of guiding principles, decision bodies, decision procedures, calendar for decisions, overall targets & KPI’s
IT Strategy
Alignment of IT with business strategy:
Focus areas for IT activities in upcoming time period; areas for new investments, continued investments and divestment( the process of selling an asset for whatever reason)
IT Roadmap
Time plan for major IT demands and activities in coming time period; considering all dependencies and constraints
IT Budget
Budget for individual IT demands across their life cycle and annual budget
IT Pricing & Charging Models
Prices for IT services and how they are cross-charged to internal customers
IT Demands / Investments
Approval of individual IT demands (goals, scope, requirements, time frame, IT investments and expenses for new and existing solutions)
IT Standards
Standards for IT architecture, platforms, usage policies, etc.
IT Sourcing
Strategy for distribution of IT service provision between internal and external providers
IT Performance
IT Performance measuring and reporting, IT controlling
IT Remedy
Problem prevention measures, contingency and fallback planning, crisis and problem management
Let’s help you navigate these Challenges
- Accountability for IT Governance
- Positioning of IT in Organization as the IT service Provider
- Ensures IT supply for the entire range of required IT services; and to provide its services on par with outside market prices and quality standards.
- Define the scope of IT Services including: technical consulting, IT solution development and maintenance, IT solution operations, business & user support, IT procurement, IT expansions & installations, and training for IT solutions
- IT Decisions, IT Calendar, IT Assets, Standards & Synergies